PeopleSoft PIA error Could not open registry with blank page

PeopleSoft PIA error Could not open registry with blank page


After login with user id and password if you see following message on blank white screen then follow the solution


Could not open registry


Web Server log -
unknown    SEVERE  psft.pt8.clearlist.ClearlistMessageHandler      messageReceived Message not handled because no handler or no default installed for the service!
unknown    SEVERE  psft.pt8.registry.PortalRegistry        open    PortalRegistry.open failed for Portal=signon.html because PortalRegistrySvc returnCode != 0
unknown    WARNING psft.pt8.psp    openRegistry
Could not open registry: signon.html
Local Node information:
Name: PSFT_XXXX
PortalURI: XXXX
ContentURI:XXXX
DefaultPortal: EMPLOYEE


Solution


In url replace signon.html with ?cmd=login